At Elistro Eyewear, corporate integrity and international data transparency form the bedrock of our global B2B operations. This Privacy Policy details our operational standards for collecting, managing, and securing business information obtained through dealer verifications, wholesale inquiries, and international trade communications across global optical distribution channels.
Elistro Eyewear operates exclusively as a trade manufacturer and wholesale supplier serving licensed optical retailers, ophthalmic clinic networks, and authorized regional distributors. We do not engage in direct-to-consumer (D2C) retail sales, nor do we harvest, monetize, or broker personal consumer datasets.
All information collected through our official digital platform is strictly utilized to authenticate trade credentials, facilitate bulk procurement orders, provide dealer tier pricing, coordinate secure logistics, and uphold manufacturing warranty commitments.
2. Business Information We Collect
When prospective partners submit commercial trade inquiries or apply for authorized dealer status, our enterprise intake protocol captures relevant commercial information, structured as follows:
Entity & Corporate Identity
Registered legal corporate name, optical trade registration number, business licensing credentials, tax identification numbers, and physical showroom or clinical locations.
Commercial Representative Data
Authorized buyer name, corporate email address, professional telephone numbers, commercial department designation, and regional territory authority.
Commercial proforma invoicing details, Incoterms preferences (FOB, CIF, EXW), destination port specifications, and international freight tracking confirmations.
3. Purpose and Legal Basis for Data Processing
In adherence to international commercial data standards including the European General Data Protection Regulation (GDPR) Art. 6, processing is carried out exclusively under legitimate contractual and pre-contractual commercial obligations:
Processing Activity
Data Types Handled
Legal Ground & Purpose
Dealer Authentication
Corporate registry, retail licenses
Verification of authorized optical dispensing qualifications
Price Quotation & MOQs
SKU selections, quantity requirements
Issuance of tiered wholesale price lists and inventory forecasts
Order Fulfillment
Invoicing address, consignee details
Execution of trade sales contracts and global freight forwarding
Technical Compliance
Product defect batch reports, serial records
Execution of 24-month optical frame structural warranties
4. Enterprise Cloud Architecture & Data Security
We deploy robust enterprise safeguards to guarantee confidential trade partner communications. Internal product databases and dealer account profiles are safeguarded using Supabase cloud infrastructure featuring end-to-end encryption at rest (AES-256) and in transit (TLS 1.3), enforced with rigorous Row-Level Security (RLS) policies.
Privileged administrative access is restricted to verified Elistro compliance officers via hardware multi-factor authentication (MFA). Under no circumstances are wholesale dealer lists, wholesale unit pricing, or proprietary sourcing quotas disclosed or made accessible on our public-facing web directory.
Corporate Non-Disclosure Guarantee: Elistro Eyewear adheres to strict commercial confidentiality. Your organization’s procurement records, proprietary SKU volume selections, and regional distribution agreements are never sold, rented, or distributed to competitors or third-party marketing brokers.
5. International Freight & Cross-Border Transfers
To deliver optical frame shipments safely to retail warehouses and optical chains across Nepal, India, Sri Lanka, the Maldives, Bangladesh, and broader international territories, necessary shipment data is shared exclusively with accredited customs brokers, logistics carriers (e.g., DHL Express, FedEx Freight), and banking institutions processing documentary letters of credit.
All third-party logistics integrations operate under strict contractual Data Processing Agreements (DPAs) requiring adherence to international confidentiality standards.
6. Your Corporate Data Rights
Authorized commercial representatives maintain comprehensive rights concerning their stored business profiles under applicable international jurisdictions:
Right of Access & Portability: Request an official export of current commercial dealer account records and order archives.
Right to Rectification: Promptly adjust billing designations, corporate addresses, or purchasing contacts.
Right to Erasure (Right to be Forgotten): Request the permanent deletion of business contact profiles upon conclusion of contractual agreements, subject to statutory tax and auditing retention mandates.
Withdrawal of Consent: Opt out of periodic wholesale catalogue announcements or new silhouette release notices at any time.
7. Corporate Contact & Governance Office
For questions regarding our B2B data protection protocols, commercial agreements, or to exercise institutional data access rights, please contact our Compliance & Legal Department:
Elistro Eyewear Legal & Compliance Office Corporate Headquarters: Kathmandu, Nepal Official Commercial Inquiries: [email protected] Response SLA: Within 24-48 business hours for registered optical dealers and institutional buyers.
Direct Dealer Assistance
Have Questions Regarding Trade Verification?
Our international optical distribution specialists are ready to provide full catalogue access, MOQ specifications, and official dealer credentials.
